Shipping Policy


Applicable from 02/20/2021


The purpose of this shipping policy is to define terms and conditions applicable to shipping and refunds of a Product to the Customer by the Publisher.


This shipping policy is applicable between EONS, SAS, capital social : 10000 €, registered with the RCS of NANTERRE in France the 07/04/2021, under the number 433955812, the head office : 121 rue d'aguesseau, 92100 Boulogne Billancourt,France, email :, Intra-community VAT number : FR56898213160, hereinafter "the Publisher" and any person, natural or legal, private or public law, registered on the Site to purchase a Product, hereinafter "the Customer".


« Client » : any person, natural or legal, under private or public law, registered on the Site.

« Site Contents » : elements of any kind published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases or software.

« The Editor » : EONS, SAS taken in its capacity as publisher of the Site.

« Internet user » : any person, natural or legal, under private or public law, connecting to the Site.

« Product » : property of any kind sold on the Site by the Publisher to Customers.

« Site » : website accessible at URL, as well as related subsites, mirror sites, portals and URL variations.


The Site is open and free to all Internet users. Browsing on the Site implies acceptance by any Internet user of this shipping policy. The simple connection to the Site, by any means whatsoever, in particular via a robot or a browser, will imply full acceptance of this shipping policy. When registering on the Site, this acceptance will be confirmed by ticking the corresponding box.

The Internet user acknowledges by the same fact having read them fully and accepting them without restriction.

Ticking the aforementioned box will be deemed to have the same value as a handwritten signature on the part of the Internet user. The Internet user recognizes the proof value of the Publisher's automatic registration systems and, except for him to provide proof to the contrary, he waives the right to contest them in the event of a dispute.

This shipping policy is applicable to relations between the parties to the exclusion of all other conditions, and in particular those of the Internet user.

Acceptance of this shipping policy assumes on the part of Internet users that they have the necessary legal capacity for this, or failing that, that they have the authorization of a guardian or curator if they are incapable, of their legal representative if they are minors, or that they hold a power of attorney if they are acting on behalf of a legal person.


Section 5.1. Shop-specific shipping schedule and cut-off times

All orders received before 2:00 p.m. are dispatched the same day (working day only). Therefore, orders received after this time slot will be dispatched the next working day.

During the summer period or following the end-of-year holidays, the company may be forced to close its shipping service for a few days to two weeks. The Internet user is warned on each top page of the Site where the banner no longer bears the words "Shipping from France the day after the order*" but "Next shipment for any new order* on" followed by the date on which any new order will be processed and shipped.


6.1. Shipping cost

Delivery costs are indicated to the Customer before any payment and only concern deliveries made in mainland France, including Corsica, Belgium and Luxembourg.

Free Delivery for an order greater than or equal to

  Customer charge for lower order

France - Relay delivery via Mondial Relay

49 € purchase

3,99 €

France - Home delivery via Colissimo

79 € purchase

6,49 €

Belgium, Luxembourg - Relay delivery via Mondial Relay 49 € purchase 4,99 €
Belgium, Luxembourg - Home delivery via Mondial Relay 110 € purchase 9,99 €

For any other place of delivery, it will be up to the Customer to contact customer service.

The delivery costs indicated on the Site are understood to be in euros, all taxes included.

6.2. delivery time

Orders are delivered in France by two carriers:

  • Delivery in Relay by Mondial Relay: the estimated times provided by the carrier are 3 to 5 days.
  • Home delivery by La Poste Colissimo: the estimated delivery times provided by the carrier are 2 to 3 days.

For Belgium and Luxembourg, the estimated times provided by Mondial Relay are 3 to 4 days at home and 4 to 5 days at a relay point.

The times mentioned above are only estimates which correspond to the average delivery time. EONI cannot be held responsible for any delay on the part of transport service providers.

6.3. Damaged package

In the event of delivery of a package that is manifestly and visibly damaged, it is up to the Customer to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform the seller without delay, so that a new package is prepared for him, then shipped upon receipt of the damaged package in return. In such a case, the delivery times indicated above in these general conditions will no longer apply.

6.4. Retention of title - transfer of risks

Ownership of the Products delivered is reserved for the Publisher until the Products are delivered to the Customer, notwithstanding any clause to the contrary, unless the parties have punctually and expressly agreed in writing to waive this clause.

The Customer bears the risks relating to the Products from the time of the order. Throughout the duration of the retention of title, the Customer must insure the Products belonging to the Publisher at his own expense against any damage that may occur and justify this to the Publisher at first request.


7.1. Applicable right

This shipping policy is subject to the application of French law.

7.2. Changes to this Shipping Policy

This shipping policy may be modified at any time by the Publisher. The shipping policy applicable to the Customer is that in force on the day of his order or his connection to this Site, any new connection to the personal space entailing acceptance, where applicable, of the new shipping policy.

7.3. Disputes

Pursuant to Ordinance No. 2015-1033 of August 20, 2015, all disputes with a Consumer Customer which may arise in the context of the execution of these general conditions and whose solution could not be found prior to the amicable agreement between the parties must be submitted to Medicys:

In addition, the Consumer Client is informed of the existence of the online dispute resolution platform, accessible at the following URL address:

Any dispute relating to or in connection with this contract shall be settled by arbitration in accordance with the rules of the Digital Institute of Arbitration and Mediation:

7.4. Wholeness

The nullity of one of the clauses of this contract will not result in the nullity of the other clauses of the contract or of the contract as a whole, which will retain their full effect and scope. In such a case, the parties must, as far as possible, replace the canceled stipulation with a valid stipulation corresponding to the spirit and object of these presents.

7.5. Non-waiver

The lack of exercise by the Publisher of the rights which are recognized to him by the present can in no way be interpreted as a renunciation to assert the said rights.

7.6. Telephone canvassing

The Customer is informed that he has the possibility of registering on the list of opposition to cold calling at the address

7.7. Languages of this Shipping Policy

This shipping policy is offered in French.

7.8. Unfair terms

The stipulations of this shipping policy apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.

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